I bought 2 hovsco hov alphas and since then my neighborhood saw these nice bikes and now our neighbor hood has 4 dis-including ours. I have had some problems like errors and replacement parts, BUT THEY TAKE WEEKS TO ANSWER if you just say hello it will take them a while to say hello back, you can’t call or text without an answer I have never heard anyone from hovsco before even after calling at least 8 times I’m not an annoying customer I just want to make the best out of a almost 2k bike