Battery Charging Information HOVSCO

Battery Charging Information


Note: Your electric bike comes with two copies of the battery key. Keep one key in a safe place for repairs, maintenance, and emergencies, and to bring with you to the bike shop.

  • Remove the battery by turning the key to the UNLOCK position. The battery is then released from the bike frame housing.
  • To return the battery, insert back into the frame housing until it clicks into place. You must turn the key to the LOCK position to secure the battery.

WARNING: For bike models: The Flex, The OutCross, and The Stride: The bike should not be operated with the key still in the lock. This could result in loss of the key, or inadvertent release of the battery during riding. The Groove bike model’s key must be inserted during operation. Align battery with the receptacle and snap into place.


  • Connect to the battery to the charger.
  • Connect the charger to a power outlet.
  • The charging process can be stopped at any time. When charging is in progress the battery indicator light shows red; after fully charged, the light turns green.
  • When charging is complete, disconnect the charger from the power outlet first & then from the battery.
  • Please note the additional information on the back of battery case.



  • Always store and charge your battery in a dry location. Long-term exposure to water, humidity, and damp conditions are harmful to e-bike batteries.
  • Inspect and maintain the electrical contacts between the battery and the connection point on the bike regularly
  • Ensure the prongs aren’t bent, and if the connection point ever becomes contaminated with grit, mud, or snow, clean it before connecting your battery.
  • Never leave your bike in the trunk of a hot car with the battery attached. Remove the battery and take it with you instead.



  • When the battery level shows one segment blinking on the LCD display, the motor will stop working.
  • To check the remaining battery power, press and hold the button on the battery. The LED display on the battery will illuminate the remaining battery capacity.
  • To increase life of the battery, after 15 normal charges or every three months, perform a full discharge of the battery (ride your electric bike until the battery is completely empty).



  • Charging of the electric bike only be performed with the manufacturer’s recommended charger.
  • Use the charger only for its intended purpose of charging your electric bike.
  • Avoid contact with battery and the charger during charging. The charger will be warm up considerably, this is normal.
  • Do not use or charge battery at temperatures above 104°F (40°C) or below 32°F (0°C) and do not place battery near fire.
  • Do not short-circuit the positive (+) and negative (-) terminals of the battery.
  • Do not immerse the battery in water or acidic fluid.
  • Never charge the battery on-bike after riding in the rain – wait at least 24 hours before using the internal charger.
  • Charge only indoors in a room near a smoke or fire detector. Do not charge in a bedroom.
  • In the unlikely event that the battery catches fire, DO NOT attempt to extinguish the fire with water. Instead, use sand or another fire retardant to extinguish the fire.
  • Lithium Ion batteries are subject to many regulations and are often considered dangerous or hazardous materials by carriers. Be sure to check for relevant laws and ask the carrier for approval prior to shipping a lithium-ion battery or transporting it by air.
  • Failure to properly charge, store, or use your battery will void the warranty and may cause a hazardous situation.
  • Stop charging immediately if you notice something usual.
  • Keep the battery out of reach of children and pets.
  • Never try to open the battery.



  • If you won’t be riding your bike for a while, charge the battery and store it somewhere indoors where the temperature is well regulated.
  • If the bike is not used for more than a month, it is best to store the battery as follows:
  • At 40%-60% of its capacity.
  • Recharge once a month for 30 minutes.
  • Store at temperatures between 32°F (0°C) and 104°F (40°C).
  • If the battery is not in use, it should be checked once a month. At least one LED light should blink to indicate there is still a charge. Charge the battery if necessary.
  • It is important to charge the battery at least every two months. Failure to do so may damage the battery and void the battery warranty.
  • When storing battery for longer time period (e.g., during the winter) it is important to place the on a flat and dry place.
  • Keep battery and charger away from water and heat sources.
  • Do not cover the battery or the charger, place objects over or on them.
  • Do not expose the battery or the charger to shocks such as falling.



  • Be sure to recycle your old batteries at a local battery recycle center.
  • Do not dispose of lithium batteries in the garbage.
  • We cannot provide a return facility, shipping label or shipping means from any location to our place of business.
  • Visit to find recycle centers in your area.


  • Hovsco Ebikes

    Hello Lisa, is it a Hovsco ebike that you have? Our battery charging port is located at the bottom-left of the battery, where there is a rubber cap. Please feel free to reach out to us if you need any help!

  • Lisa

    I can’t find the place to plug in the charger into the battery? Where is the hole?

  • Anna Collins

    Thanks for the advice about storing and charging your battery in a dry location since long-term exposure to elements like water and humidity can cause damage to the battery. I drive a motorcycle, and I need a new charger for its battery since my old one broke down recently. I’ll be sure to keep this in mind while I look for motorcycle battery chargers for sale from a trusted provider.

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